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5.0 Scripts Products
5.0.4 What if my ZIP file says it is corrupt when I try to open it?
Most all the script Instant Download files are fairly small (under 1MB). If the ZIP file claims to be corrupt when you attempt to open it this is most likely caused by the file not being written to your hard drive properly during the download process.
SUGGESTIONS: Do not try to open the ZIP file until the download has completed. You may even want to wait a few minutes before attempting to open it. Sometimes when it says it is "complete" your computer may still be writing the ZIP file to the hard drive. Attempted to open it before it is finished writing can sometimes cause a corruption problem. It can also be in the process of being scanned/checked by your anti-virus software which can also cause it to appear to be finished but not be completely written to the drive.
Try the download again - use the Customer Service log-in area. You may wish to save the file to a different folder and delete the current corrupt file on your computer before you download again. Wait a few minutes before attempting to open the ZIP file after the download completes.